Engaged Listening and Purposeful Responding
During this workshop, participants will discuss the importance of listening by first digging into the physiological, physical and psychological aspects of listening. This includes the barriers to listening and the body’s response to noise. Next, the facilitator will venture into the relationship between listening and responding appropriately while pairing traditional learning methods with practical in-person opportunities to demonstrate newly-learned skills.
At the end of this session, participants will be able to:
- Understand the magnitude and importance of listening first; - Comprehend how we let the various forms of “noise” influence our communication attempts; and - Listen and respond effectively for improved performance by way of interpersonal relationships.
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